1. Who We Are

Caring Home Services provides in-home care, developmental disability support, senior care, nursing and staffing solutions, and related care coordination services.

Business name: Caring Home Services
Website: https://caringhomeservices.net/
Phone: (540) 701-7644
Email: info@caringhomeservices.net
Address: 1701 Fall Hill Avenue, Fredericksburg, VA 22401

2. Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

• Contact information, such as your name, phone number, email address, mailing address, and preferred contact method.
• Service inquiry information, such as the type of care you are seeking, timing preferences, scheduling details, referral details, and message content you submit through our forms.
• Client or referral information, such as a prospective client or student name, age group, type of support needed, or related details you provide when requesting services or making a referral.
• Employment or applicant information, such as contact details, address information, work history, certifications, and other information you submit when applying for a role.
• Website usage information, such as IP address, browser type, device information, pages viewed, dates and times of visits, and other analytics or cookie-based information.
• Communication records, including emails, calls, voicemail, and text message history when you contact us.

3. How We Collect Information

We collect information directly from you when you:

• fill out consultation, service request, referral, newsletter, or employment forms on our website;
• call, email, or text us;
• interact with us through social media or other online platforms; or
• browse our website, where cookies and analytics tools may automatically collect certain technical data.

4. How We Use Information

We may use personal information to:

• respond to inquiries and requests for services;
• schedule consultations and follow up with prospective clients, families, referral partners, or applicants;
• provide, coordinate, improve, and support our care and staffing services;
• communicate with you by phone, email, or text message based on your preferences and consent;
• recruit, screen, evaluate, and onboard applicants;
• operate, secure, and improve our website and systems;
• comply with applicable legal, regulatory, contractual, and licensing requirements; and
• protect the rights, safety, and property of our clients, staff, business, and website users.

5. Text Messaging and SMS Communications

If you provide your mobile number and consent to receive text messages, Caring Home Services may send you conversational, appointment, service-related, follow-up, staffing, or other informational text messages related to your inquiry, services, employment, or relationship with us.

Important: We do not sell or share your mobile number or SMS consent with third parties or affiliates for their own marketing or promotional purposes.

6. When We Share Information

We may share information only as needed and appropriate in the following circumstances:

• with service providers or vendors that help us operate our website, systems, communications, forms, hosting, analytics, or business operations;
• with staffing, credentialing, background screening, payroll, communications, or technology partners that support our business operations;
• with referral partners, care teams, insurers, payers, government programs, or care-related parties when needed to evaluate, coordinate, or provide services and where permitted by law;
• to comply with legal obligations, enforce our rights, respond to lawful requests, or protect safety; or
• as part of a merger, acquisition, financing, reorganization, or sale of assets, subject to appropriate safeguards.

We do not sell your personal information.

7. Cookies, Analytics, and Website Technologies

Our website may use cookies, analytics, pixels, and similar technologies to remember preferences, improve performance, understand how visitors use the site, and help us communicate with users more effectively. You can control cookies through your browser settings, although disabling certain cookies may affect site functionality.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure. However, no website, transmission method, or storage system can be guaranteed to be 100% secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, support operations, meet legal obligations, resolve disputes, enforce agreements, and maintain required records.

10. Your Choices and Rights

You may contact us to request that we:

• update or correct your contact information;
• stop sending you marketing emails or texts;
• provide information about how to access, update, or delete certain information, where applicable; or
• respond to privacy questions or concerns.

You can unsubscribe from promotional emails using the unsubscribe link in the email. You can opt out of text messages by replying STOP.

11. Children’s Privacy

Our website is intended for parents, guardians, families, referral sources, adult clients, and job applicants. We do not knowingly collect personal information online from children under 13 without appropriate parental or guardian involvement. If you believe a child has provided information through our website without proper authorization, please contact us so we can review and address the issue.

12. External Links

Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices, content, or security of those third-party sites.

13. HIPAA and Health Information

If you become a client or patient of Caring Home Services, certain health information may also be governed by applicable healthcare privacy laws and practices, including HIPAA where applicable. This website Privacy Policy is intended to describe website and communication privacy practices and does not replace any separate Notice of Privacy Practices that may apply to healthcare services.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the effective date above. Your continued use of the website after changes are posted means the updated policy will apply to future interactions, subject to applicable law.

15. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Caring Home Services
1701 Fall Hill Avenue, Fredericksburg, VA 22401
Phone: (540) 701-7644
Email: info@caringhomeservices.net